Privacy Policy

What we collect

• Account details — your name, phone number and (optionally) email.
• Delivery details — the addresses you save, including the map location

you confirm, so our riders can actually find you.

• Order history — what you bought, when, and what it cost.
• Technical data — basic device and log information used to keep the

service secure and working.

What we do not collect

We never see or store your card or UPI credentials. Payments are handled entirely by our payment gateway.

Why we use it

To take and deliver your orders, to keep you updated about them, to handle returns and refunds, to prevent fraud and abuse, and to meet our legal and accounting obligations.

Who we share it with

Only where it is needed to serve you:

• our delivery partners, who receive the name, phone number and address

needed for the drop;

• our payment gateway, to process payment;
• our messaging provider, to send order updates.

We do not sell your personal information, and we do not share it for third-party advertising.

How long we keep it

Order and financial records are kept as long as tax and accounting law requires. Account information is kept while your account is active.

Your rights

You may ask us to correct your details, provide a copy of the information we hold, or delete your account. Some records must be retained for legal reasons even after an account is closed. Contact us to make a request.

Security

Data is transmitted over encrypted connections and access is limited to staff who need it. Passwords are stored only as salted hashes.

Changes

Updates to this policy are published as new versions with their own effective dates.